Tramor Properties

Management

1. Is the management staff friendly and eager to be helpful?

Yes

No

2. Would you recommend the service you receive to a friend?

Yes

No

3. Have you received a courtesy call to confirm your satisfaction with work performed?

Yes

No

4. OVERALL Management Grade?

A B C D F

Maintenance

5. Are your work requests handled quickly and the work area left clean?

Yes

No

6. Do the maintenance employees have a helpful and positive attitude?

Yes

No

7. Are work requests generally completed correctly the first time?

Yes

No

8. OVERALL Maintenance Grade?

A B C D F

Exterior/ Building/ Parking Area/Common Areas

9. Are you satisfied with the brightness of the exterior lighting?

Yes

No

10. Are you satisfied with cleanliness of the grounds and parking area?

Yes

No

11. Are you proud of the exterior appearance of the building?

Yes

No

12. OVERALL Exterior Upkeep Grade?

A B C D F

Pleasant Home Experience

13. Are your neighbors considerate of your peace and quiet?

Yes

No

14. Would you eagerly invite a friend to become your neighbor?

Yes

No

15. Are you satisfied with the value of your apartment for the rent paid?

Yes

No

16. OVERALL Pleasant Home Experience Grade?

A B C D F

17. What do you like best about your apartment home?

18. How can we improve our service?

First Name:	Last Name:
Property Name:	Apartment Number:
Phone Number:	Email Address:

Resident Survey