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1 |
What
are the system requirements? |
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IBM
Compatible PC or Notebook
Windows XP/ Vista *
USB 1.0/1.1/2.0
Microsoft?
Word**
Please ensure that you have installed the latest updates
for your system.
* Windows
XP/ Vista is recommended and will automatically recognize the device.
MedicTag also works with Windows NT/2000.
** If you do not have MS WORD
or compatible word processor a FREE open source
Office Suite is available from OpenOffice.org at
http://www.openoffice.org/
or you can download the Lotus Symphony for FREE
at
http://symphony.lotus.com/software/lotus/symphony/products.jspa |
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2 |
What
information can I put on MedicTag? |
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MedicTag
comes with a template form installed,
View Demo, simply fill in as much
or as little information as you need. |
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| 3 |
Can I save a backup copy of my emergency information? |
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Yes, when you have filled in the form we recommend that you save a back up copy to your computer. |
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| 4 |
Can
I update or change my information later? |
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You
can update your information whenever you choose. The
information you provide will be used by medical
professionals to determine treatment. You must always
update the MedicTag with current information to insure
proper medical treatment. |
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| 5 |
What
happens if I accidentally erase my information or the
template? |
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Contact
support for a new copy of the software. A copy will be
sent to you in a zip file, simply unzip and copy the
files onto the device and fill in your information.
We also recommend that you save a copy of the form to
your hard drive, you can then restore it to your
MedicTag if necessary (Item 3 above). |
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| 6 |
What
emergency services can use the MedicTag ™
device? |
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Any
emergency service with access to a PC or laptop can use
them.
Many ambulance, rescue and police vehicles have laptop computers
on board and more are being equipped with them everyday. |
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7 |
Can
my doctor use them? |
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Yes
most doctors offices have PC compatible computers with
USB ports.
Your doctor can even update your medical information for you.
You can also copy and print out your information to take
with you when seeing a new physician. |
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8 |
Can
I put a "Do Not Resuscitate" order on my MedicTag ? |
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Because different states have different requirements, we do not include
DNR orders or Advance Directive (Living Will)
forms as part of the MedicTag
software. If you have an Advanced Directive form or a DNR order signed by your doctor
you may list it in the yellow highlighted area at the
beginning of the information form or in the "Additional Information" area at the end of the form. Also indicate the location of the actual order form and the name
and contact information of the
physician that signed it.
You can
also scan a copy and save it to your MedicTag.
Please contact your primary
care physician, local hospital or health department for
information about DNR orders and Advanced Directive
forms. |
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9 |
What if the program doesn't start automatically? |
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Click
on "My Computer" then click on the MedicTag icon
then click on "AutoRun.exe". For a step by step guide click here. You can also get the text version here if you want to print out the instructions. |
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The two most
common questions
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10 |
What
is the switch used for? |
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The switch can
be used to make the unit "read only" by placing the
switch to the right, protecting your information from accidental changes.
If you get an error message similar to the one shown
below the switch may be in the LOCK position.
Make sure the switch is to the LEFT when adding or
updating your information.
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11 |
Why do
I get the message "specified file not found" when I try
to view the form after I saved it? |
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Click
on "My Computer" then click on the MedicTag
red cross icon to view the files on the MedicTag drive.
The information form must be named "MedicTag Information.doc"
without the quotes. If you saved the form with a
different name than the original, the menu program will
not be able to find it.
Another common error is saving the form with the wrong file type
extension. It must be " .doc ".
If you are using a word processor other than Microsoft Word, make sure it
is configured to save the form as a Word document with
the .doc extension. For example WordPad can only
read .doc files, it cannot be used to save a file with
the .doc extension.
If you have saved the form in another format such as .rtf you will need to
contact support to obtain a new copy of the form. |
