All spacious guest rooms offer a touch of luxury in which to relax, with high ceilings and large windows offering spectacular views of the West Lake. All rooms are well-equipped with modern facilities and well-trained staff.

Executive Room 
Each room has an area of about 37sqm.
Rooms in Sheraton Hotel Hanoi are the largest rooms in Hanoi. All rooms are well-equipped with modern facilities.
Room amenities: Air conditioning, Alarm Clock/Radio, Bathroom-Private: Bathtub, Bathroom-Private: Shower only, Coffee/Tea Making Facilities, Cold Water Only, Daily Newspaper, Fresh Flowers, Fridge, Hair dryer - in room, Hair dryer - on request, In-house movies, Internet access in room - wireless / cable, Iron/Ironing Board - in room, Iron/Ironing Board - on request, Mineral/ Bottled Water Available, Mini Bar, Room Safe, Sofa/Lounge Chairs, Table Lamp, Telephone - International Direct Dial (IDD), Telephone - Local Only, TV - Cable/ Satellite, TV - Local only, Wardrobe, Work/Writing Desk, Air conditioning, Fireplace, Slippers, Fridge, Smoke detection, Sofa, Bathrobe/Kimono, Hair dryer, TV - Cable/Satellite, Bathroom-Private: Bathtub, Hot and Cold Water, Table Lamp, Coffee/Tea-making facilities, In-house movies, Telephone, Internet access in room, Telephone - IDD , Daily Newspaper, Toiletries, Dressing table, Mineral/Bottled Water, Minibar, Wardrobe, Ensuite, Room Safe, Work/Writing desk

Preferred Room 
Each room has an area of about 37sqm. These rooms are reserved for Star Wood preferred and loyalty guests.
Room amenities: Air conditioning, Alarm Clock/Radio, Bathrobe/Kimono, Bathroom-Private: Bathtub, Bathroom-Private: Shower only, Coffee/Tea Making Facilities, Cold Water Only, Daily Newspaper, Electricity Adapters, Fresh Flowers, Fridge, Hair dryer - in room, Hair dryer - in room or on request, In-house movies, Internet access in room - wireless / cable, Iron/Ironing Board - in room, Iron/Ironing Board - on request, Mineral/ Bottled Water Available, Mini Bar, Room Safe, Sofa/Lounge Chairs, Table Lamp, Telephone - International Direct Dial (IDD), Telephone - Local Only, TV - Cable/ Satellite, TV - Local only, Umbrella, Wardrobe, Work/Writing Desk, Air conditioning, Fireplace, Slippers, Fridge, Smoke detection, Sofa, Bathrobe/Kimono, Hair dryer, TV - Cable/Satellite, Bathroom-Private: Bathtub, Hot and Cold Water, Table Lamp, Coffee/Tea-making facilities, In-house movies, Telephone, Internet access in room, Telephone - IDD , Daily Newspaper, Toiletries, Umbrella, Dressing table, Mineral/Bottled Water, Voicemail, Minibar, Wardrobe, Ensuite, Room Safe, Work/Writing desk, Free tea and coffee in room, extra pillow, blanket

Club Room 
Located on the highest floor of the hotel with panoramic views of the lakes and city. Enjoy club floor benefits like complimentary continental breakfast daily, evening cocktails from 17:00 to 20:00, complimentary soft drinks, private check in and check out at club Lounge reception (level 17) and complimentary local calls.
Room amenities: Air conditioning, Alarm Clock/Radio, Bathrobe/Kimono, Bathroom-Private: Bathtub, Bathroom-Private: Shower only, Coffee/Tea Making Facilities, Cold Water Only, Daily Newspaper, Electricity Adapters, Fresh Flowers, Fridge, Hair dryer - in room, Hair dryer - in room or on request, Hair dryer - on request, In-house movies, Internet access in room - wireless / cable, Iron/Ironing Board - in room, Iron/Ironing Board - on request, Mineral/ Bottled Water Available, Mini Bar, Room Safe, Sofa/Lounge Chairs, Table Lamp, Telephone - International Direct Dial (IDD), Telephone - Local Only, TV - Cable/ Satellite, TV - Local only, Umbrella, Wardrobe, Welcome Drink, Welcome Fruit basket, Work/Writing Desk, Air conditioning, Fireplace, Slippers, Baby crib/cot/bed, Fridge, Smoke detection, Balcony, Fruitbasket/Flowers, Sofa, Bathrobe/Kimono, Hair dryer, TV - Cable/Satellite, Bathroom-Private: Bathtub, Hot and Cold Water, Table Lamp, Coffee/Tea-making facilities, In-house movies, Telephone, Internet access in room, Telephone - IDD , Daily Newspaper, Toiletries, Umbrella, Dressing table, Mineral/Bottled Water, Voicemail, Minibar, Wardrobe, Ensuite, Room Safe, Work/Writing desk, Free tea and coffee in room, extra pillow, blanket

Executive Suite Room 
Both bedrooms and living room overlook the lake. The suite is 112 sqm large.
The decoration in suites is slightly different from the guest rooms, features warm earthy colours and classic style. The marble bathrooms certainly has a feeling of luxury.
Room amenities: Air conditioning, Alarm Clock/Radio, Bathrobe/Kimono, Bathroom-Private: Bathtub, Bathroom-Private: Shower only, Coffee/Tea Making Facilities, Cold Water Only, Daily Newspaper, Dining Area & Settings, DVD Player, Electricity Adapters, Fresh Flowers, Fridge, Hair dryer - in room, Hair dryer - in room or on request, Hair dryer - on request, In-house movies, Internet access in room - wireless / cable, Iron/Ironing Board - in room, Iron/Ironing Board - on request, Living Room/Sitting Area, Mineral/ Bottled Water Available, Mini Bar, Room Safe, Sofa/Lounge Chairs, Table Lamp, Telephone - International Direct Dial (IDD), Telephone - Local Only, TV - Cable/ Satellite, TV - Local only, Umbrella, Wardrobe, Welcome Drink, Welcome Fruit basket, Work/Writing Desk, Air conditioning, Fireplace, Slippers, Baby crib/cot/bed, Fridge, Smoke detection, Balcony, Fruitbasket/Flowers, Sofa, Bathrobe/Kimono, Hair dryer, TV - Cable/Satellite, Bathroom-Private: Bathtub, Hot and Cold Water, Table Lamp, Coffee/Tea-making facilities, In-house movies, Telephone, Internet access in room, Telephone - IDD , Daily Newspaper, Toiletries, Umbrella, Dressing table, Mineral/Bottled Water, Voicemail, Minibar, Wardrobe, Ensuite, Room Safe, Work/Writing desk, Free tea and coffee in room, extra pillow, blanket, 2 television, Hifi CD& Cassette player, VCD player
 

Facilities:

Banquet/Function Facilities
Bar(s)
Barber/Beauty Salon
Business Centre
Cafe/Coffee Shop
Car Parking
Conference Facilities
Disco/Nightclub
Elevator/Lift
Fax
Fitness Club/Gym
Internet - Wireless
Internet available onsite
Swimming Pool - Children's
Laundry Service available
Meeting Room(s)
Newspapers/ Magazines Available
Non-Smoking rooms/floors
Photocopier
Restaurant(s)
Safe at reception
Souvenir/Gift Shop(s)
Spa facilities - indoor
Swimming Pool(s) - Outdoor
Spa facilities - outdoor
Meeting room(s)
Conference facilities
Non-smoking rooms/floors
Disco/Nightclub/Dancing
Banquet facilities
Restaurant(s)
Bar(s)
Elevator
Sauna/Steamroom/Spa
Barber/Beauty salon
Fitness club/Gym
Business center (Separate room/area)
Souvenir/Gift Shop(s)
Internet café/center
Café/Coffee shop
Swimming pool – Outdoor
Car Park
Lobby lounge/Bar

Services:

Doctor/Nurse on call
Dry Cleaning
Foreign Currency Exchange
Laundry/Ironing
Room Service
Security Guard (24 hrs)
Shoeshine Service
Fax/photocopying
Room service (24hr)
Foreign Currency exchange
Airport/Bus/Train/Ferry transfer (Paid)
Hotel safe
Internet café/center
Baby crib/cot
Laundry/Drycleaning/Ironing
Tour/Travel desk
Car/Motorbike/Bicycle rental
Limousine
Concierge
Newspapers / Magazines
Travel booking/Confirmation
Doctor/Nurse (On-call)
Postal/Courier service
Electricity adaptors / Transformers
Room service

Recreation:

Massage
Massage (Foot/Traditional/etc.)
Disco/Nightclub/Dancing
Tennis
Karaoke

Languages Spoken:

English
French
Chinese-Mandarin
Japanese