Shipping Information:

Shipping Charge Includes Shipping, Handling & Insurance.
Additional shipping charges will apply if the item is being shipped outside the continental US states.

Shipments cannot be combined. All items are shipped separately.
Three attempts will be made for delivery. Additional shipping will be charged for re-delivery.

garnetringjewelry.com only ships to USA or Canada.
 Do not bid or offer if you're shipping outside these destinations!

Tracking numbers will be sent to your e-mail address via UPS as soon as the item is paid for and shipped.

garnetringjewelry.com strives to make everyone's purchase experience a positive one, so if you have questions, Please Call us at 714 556-4910, Monday through Friday, 8-4 pm pacific time, not including holidays. We're happy to help you.

Payment Information:

PayPal is preferred method of payment.   

(Visa, MasterCard, and Discover credit and debit cards also accepted.) 
All payments are billed to Chat Offers™and will appear on PayPal statements and credit card statements as Chat Offers™

Payment is due at the end of the auction or offer session. 

(Payment is not due on backorders until in stock.) 
Items not paid for shall be deemed forfeit, Bidding and offer priveleges are suspended until payment is received!

Please note that items paid by PayPal can only be shipped to confirmed PayPal address.

Items paid by credit card can only be shipped to the credit card billing address
or an address that is verified by the credit card issuer. If you need to add a verified address to
your credit card, use the 800 number on the back of your credit card to make the addition.

Charges for your item will appear on your statement as Chat Offers™

If you are having problems making payment, call us at 714 556-4900

(Customer Service hours are 8-4 Pm Pacific Time, not including weekends and Holidays.)

This auction is a wholesale liquidation auction where bidders are expected to read all terms carefully before bidding, including all auction notices, disclaimers, and restrictions on returns. By bidding, you agree to these terms. All bids are final.

Do not bid unless you are serious about buying the item.

1. Bid the most you are willing to pay for the item. The program will automatically bid the lowest amount possible for you to have the high bid.
2. All bids are final. Retraction of a bid will result in bidder being banned from garnetringjewelry.com.
3. Users who place fraudulent bids will be banned from garnetringjewelry.com.
4. No item will be shipped until payment is received.
5. Non-payment results in forfeit of item and exclusion from bidding on future auctions.
6. Use of any 3rd party software to facilitate bidding or to engage in sniping of auctions is strictly prohibited.
7. First time buyer limits may be imposed in accordance with our terms of service.
8. You must review and agree to notices and disclosures before bidding.

See Notices and FAQs for more detailed information.

We strive to make everyone's purchase experience a positive one, so if you have questions about how it works, please call us at 714 556-4910, Monday through Friday, 8-4 pm pacific time, not including holidays. We're happy to help you.

While we aim for 100% customer satisfaction, there are limits as to what we can do for the customer, other than refund your money back, subject to the conditions below.  Please read through these notices and disclosures as they will give you a better idea of what to expect, leading to a better auction and offer experience.  We also cover what we do if something happens to go wrong with your purchase. Please remember that our support staff is happy to help you if you need clarification on anything or help returning an item. Our goal is to get a positive testimonial from everyone.

The items offered in our No Reserve Auctions are sold on a strictly "as is" basis.  Items that are new may sometimes include a manufacturer's warranty.  If a manufacturer's warranty is applicable, and it becomes necessary to use it, you must contact the manufacturer directly. garnetringjewelry.com is not responsible for Manufacturer's failure to honor its warranty. 

Offer Sessionss are a negotiation for a sale price of an item.  The sessions are conducted by our Digital Deal Makers™, who are not real people, but software designed to help you with the sale.  Digital Deal Makers™ simultaneously entertain and negotiate price on behalf of garnetringjewelry.com. The ultimate goal of our Digital Deal Makers™ is a successful sale for both parties.

In most cases garnetringjewelry.com will accept a return on damaged items for 100% refund within the 7 day return window.  The exception is loss or damage that occurs with misuse or obvious breakage.  In cases where the item is damaged in shipping, an insurance claim will become necessary. Users must cooperate with any claim procedures. In these cases, garnetringjewelry.com handles the claim and refunds on insurance claims average about two weeks to receive

.

All item descriptions and photos are thought to be accurate, but are not guaranteed.  In cases, where a description or photo is inaccurate, the customer shall be entitled to a full refund upon return of the item, including shipping charges.  garnetringjewelry.com is not required to send an item to the customer that the customer won through auction when the physical item does not match the description.  In such cases, the sale is null and void and garnetringjewelry.com shall refund the amount paid by the customer for the item to the customer.

In no event shall garnetringjewelry.com assume any liability for the item that is beyond the amount paid by the customer to garnetringjewelry.com. garnetringjewelry.com does not provide substitute items when there is a problem with the item matching description.  Return Merchandise Authorization (RMA) number is required for all returns, so call to make arrangements before sending items back.  We also highly recommend sending items individually, insured, with signature required for proof of delivery as we are not responsible for lost or stolen items.  garnetringjewelry.com does not pay for return shipping. All items must be returned within 14 days of receipt or no refund is due.

In order to save money on handling costs that would normally be passed on to the users, many items posted on the site use a stock photo or a photo that has been provided by the manufacturer instead of a photo of the individual item up for auction.

Return Merchandise Authorization (RMA) number is required for all returns, so call to make arrangements before sending items back. We also highly recommend sending items individually, insured, with signature required for proof of delivery as we are not responsible for lost or stolen items. All items must be returned within 14 days of receipt or no refund is due.

garnetringjewelry.com reserves the right to exclude any member of garnetringjewelry.com from any No Reserve Auctions for any reason. garnetringjewelry.com reserves the right to reject any bid on any item on garnetringjewelry.com for any reason, including but not limited to bids placed by users it suspects of fraudulent bidding. Any member of garnetringjewelry.com shall be excluded from future auctions for providing false or misleading information, fraudulent or deadbeat bidding activity, repeated bid retraction requests, or non-payment.

garnetringjewelry.com reserves the right to impose first-time buyer limits on all users of garnetringjewelry.com. While the first-time buyer limit is imposed on user, that user shall not be allowed to bid on any auctions, until the first-time buyer limit is removed. The first-time buyer limit is typically removed once the user has received and signed for a previously won item. garnetringjewelry.com reserves the right to impose first-time buyer limits on purchase amounts that exceed an average dollar value for new users, until such time as garnetringjewelry.com is able to establish that the purchases are not made through use of fraudulent credit cards. Any attempt to circumvent first-time buyer limits by the user constitutes breach of garnetringjewelry.com's terms of service and will result in the permanent exclusion of the user from the site and it's auctions.

Payment for items must occur at the close of the auction or the item is forfeited by the bidder and subject to new auction. Please note that items paid by credit card can only be shipped to the credit card billing address or an address that is verified by the credit card issuer, no exceptions. If you need to add a verified address to your credit card, use the 800 number on the back of your credit card to make the addition. Items paid by PayPal can only be shipped to a PayPal verified address, no exceptions. Use of any 3rd party software to facilitate bidding or to engage in sniping of auctions is strictly prohibited.

garnetringjewelry.com may make Second Chance Offers (offers to purchase at a fixed price) to bidders who didn't have the winning bid on an item, when additional inventory of that item is available. This does not change or affect the original auction item or it's terms of sale in anyway. It is the sole discretion of garnetringjewelry.com to set the price on Second Chance Offers and the price set is not necessarily lower than or equal to the winning bid of the original auction.

Second Chance Offers may be set at a lower price than the original winning bid. Second Chance Offers are only good while supplies of that item last. Supplies of the item may run out before the offer expires. When this happens, the offer is null and void. Users who receive the offer must accept and pay for the item within 96 hours or the item is forfeited.

MSRP is the manufaturer's suggested retail price.  BDP is the Buy Direct Price, the asking price with no discount.  Items on this site are not offered for sale at MSRP or BDP.  Listing of Maufacturer's Suggested Retail Price (MSRP) and Buy Direct Price (BDP) are not statements of value and no value is implied by either MSRP or BDP, or any fraction thereof. Presence of a brand name does not imply or guarantee value. We make no claim to any value of items listed on this site whatsoever. In general, we do not comment on values because values are too subjective.

When brands are applicable:  Many brand name manufacturers for handbags, watches and jewelry have their manufacturing operations in China and other Pacific Rim countries. Watches labeled "Swiss Movement," including brand names, contain movement parts made in Switzerland but also contain casings and bands made in other countries such as China and Thailand and are assembled in other countries such as China and Thailand.

No Reserve Auctions have a short duration and notice of these auctions may not be timely.

garnetringjewelry.com is not responsible for time synchronization, server failure, loss of email, corrupted data, or any other reason that might prevent the user from gaining timely notice of and access to the auction. garnetringjewelry.com retains the right, without obligation, to immediately halt any auction, prevent or restrict access to the site or service or take any other action it deems necessary to prevent inaccuracies, technical problems, or fraud.

Use of any third party software, including but not limited to security software, that causes web pages to constantly refresh are strictly prohibited and are not to be used anywhere on garnetringjewelry.com. garnetringjewelry.com is not responsible for browser compatibility or operating system compatibility with garnetringjewelry.com. More information on No Reserve Auctions can be found in our FAQ section.

Customer service hours are Monday through Friday, 8-4 pm, pacific time, not including holidays. You can contact us at (714) 556-4900. We want you to have a very positive auction experience. We are happy to help you and answer any other questions you might have.

AUCTIONS

1) Locate the bid box to enter your bid.

2) Enter the most you are willing to bid.

3) Confirm bid.

4) Other bids can be seen in the bids window.  If you've been outbid you can re-enter a higher bid.

5) Proxy bidding, this is how it works:

The system automatically bids the least amount necessary for you to be top bidder until you win the auction or your maximum bid amount is reached.  For example, if the bid increment is $1 and your bid $20 on an item, but the high bid prior to your bid was only $10, the system will only bid $11 on your behalf, incrementing up to your maximum bid as necessary.  The amount the system will bid also depends on the bid increment. 

6) If you see yourself bid twice, don't worry.  This is how it works:

The system automatically bids the least amount necessary for you to be top bidder until you win the auction or your maximum bid amount is reached.  For example, if the bid increment is $1 and your bid $20 on an item, but the high bid prior to your bid was only $10, the system will only bid $11 on your behalf, incrementing up to your maximum bid as necessary.  The amount the system will bid also depends on the bid increment.

Example:  You bid $100 on a watch.  At the time your place the bid, the high bid was $94, so now your bid of $95 appears in the list.  Then someone bids $100.  Their bid is rejected and yours is accepted, since you placed your bid first.  On the bid list, your two bids, $95 and $100, will appear one after the other.

OFFERS

1) Locate the input box to enter your offer.

2) Enter the most you are willing to offer.

3) We will reply with counter offers.

4) Watch the clock to make sure the session does not expire.

5) If the session expires without a deal, the item is "locked" for 48 hours.

6) Items must be paid for at the end of a sucessful offer session.

Back Orders

1) Negotiate the same way as in an Offer Session.

2) No payment is due at the end of Back Order Session.

3) You will be notified when and if the item becomes available.

4) When notified the item is available, you have the option accept or decline item.

5) No deposit is required by you to make a Back Order.

6) No guarantee of future sale and delivery of item is made by garnetringjewelry.com.

7) A Back Order session only expresses interest in a future sale by user and garnetringjewelry.com.

100% Safe Purchasing Environment

If you are unsatisfied with your purchase for any reason, we refund your purchase amount minus 15% restocking fee.   The restocking fee does not apply in cases of damaged items or incorrect descriptions.  Please note that returns must be requested and RMA# obtained within 7 days of receipt of item by bidder or no refund is due.

Getting an RMA# is required to return this item. To obtain an RMA#, call customer support at (714) 556-4900, Monday through Friday 8-4 PM Pacific Time. Please note support is not open on weekends and holidays.

No refunds are issued until item is received back. Item must be returned within 15 days from issue of RMA number or no refund is due. Signature confirmation required for proof of delivery on returns, insurance recommended as we are not responsible for lost or stolen items. Customers requesting refunds due to shipping damage are required to submit insurance claims and cooperate with insurance claim process before refund is issued.

Please note that should it become necessary to return your item for any reason, garnetringjewelry.com  does not pay for return shipping, so please factor this into your bidding and buying strategies. International bidders please note that customs and duties fees are paid by the bidder and are not refundable. Any questions, please don't hesitate to call, we are happy to help you.

We strive to make everyone's bidding experience a positive one, so if you have questions about how it works, please call us at (714) 556-4900, Monday through Friday, 8-4 pm pacific time, not including holidays. We're happy to help you.